Instagram messages not loading? Downdetector confirms IG isn't working for many!

According to Downdetector webiste, the outage started around 7:40am IST on Wednesday and many people have reported server connection issues as well

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Finding it difficult to send messages on Instagram? Well, it is not just you. Users across the world have been facing issues on Wednesday while trying to DM someone via the Meta-owned social media platform.

According to Downdetector, a website that provides real-time information about the status of various websites, the issue still persists. In India alone, thousands of reports were filed, while US users across Los Angeles, Chicago, Phoenix, New York, and Washington joined the trend, a report said. Downdetector data reportedly showed that Indian users started experiencing the outage around 7:40am IST on Wednesday, and apart from the difficulty is using the messaging feature, many people have reported server connection issues as well. A minority is also finding to hard to load their older chats (message history), X posts claimed.  

A broader Meta server issue can be ruled out since Instagram's sister platforms WhatsApp and Facebook remains operational without any glitches. Apart from the messaging difficulty, users were also having problems with their Instagram feed, as posts were reportedly not loading. Refreshing the feed and opening profile pages were restricted for these users, reports said.

Meta has not issued an official statement on the issue during the time of compiling this report.

Outages usually get fixed within a few hours. Meta apps were down for users across UK, US, Europe, Asia, Australia and South America. on December 11, 2024, affecting lakhs of users. While some users were unable to refresh their feeds, the applications froze for some others. When some users opened Facebook, they were shown a message reading “We're working on getting this fixed as soon as we can.” The issue was later resolved with Meta various Meta platforms confirming it in separate official posts.