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Akamai outage that took down websites seems to have been patched up

Akamai Technologies confirmed on Twitter that the issue has been resolved


The widespread internet outage that caused several major websites and apps down seems to be fixed. 

Akamai Technologies confirmed on Twitter that the issue has been resolved.

“We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.”

Akamai said a software configuration update caused a bug in its DNS system.

“A software configuration update triggered a bug in the DNS system, the system that directs browsers to websites. This caused a disruption impacting availability of some customer websites,” Akamai tweeted.

Major websites and apps like Paytm, FedEx, Airbnb, Zomato, Disney+ Hotstar, American Express, HSBC, McDonalds among others were down since Thursday night following a global internet outage. The service disruption seems to have been caused because of a technical glitch at Akamai Technologies, which handles web content delivery for these platforms.

Acknowledging the issue, Paytm founder Vijay Shekhar Sharma had tweeted, “Akamai seems to be going thru an outage.”

One of the world's largest distributed computing platform, Akamai provides global content delivery network, cybersecurity, and cloud services. Akamai operates the world's most highly distributed content delivery network, serving 30 percent of all Internet traffic.

Some of these sites have already recovered and others too are expected to get back to normalcy soon. 

Akamai had clarified earlier that it was not a cyberattack, ”We are continuing to monitor the situation and can confirm this was not a result of a cyberattack on the Akamai platform.”

“We are aware of an emerging issue with the Edge DNS service. We are actively investigating the issue. If you have questions or are experiencing impact due to this issue, please contact Akamai Technical Support. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections, and updates,” Akamai said in a statement.