The shocking video of the Army Officer attacking four Spice Jet staff at Srinagar airport shows him using an information board at check-in gates to unleash violence. The incident reportedly happened on July 26, and the identity of the Army official who carried out the attack is still hidden.
According to the Spice Jet statement, the passenger grievously assaulted four SpiceJet employees at the boarding gate of flight SG-386 from Srinagar to Delhi. “Our staff members suffered a spinal fracture and serious jaw injuries after being attacked with punches, repeated kicks, and a queue stand," the airline said in a statement.
SpiceJet says “murderous assault” on its staff in Srinagar by a senior Army Officer caused spinal injuries and a jaw fracture. Airlines says will pursue matter to the fullest extent legally. Incident over excess baggage on July 26. Full statement in next tweet. pic.twitter.com/08IcykeQuo
— Jagriti Chandra (@jagritichandra) August 3, 2025
The Army official was reportedly carrying 16-kg cabin luggage -- more than double the permitted limit of 7 kg. The SpiceJet employees asked him to pay for the luggage, which infuriated the passenger. Refusing to pay, he tried to forcefully enter the aerobridge without completing the boarding process. After he violated the security protocols, the CISF official intervened, and he was escorted back to the gate. However, the passenger turned violent at the game and used the information board kept at the check-in to attack the SpiceJet ground staff.
A video of the incident going viral on social media showed the officer attacking the airline staff. One staff member suffered a spinal fracture and serious jaw injuries. “One SpiceJet employee collapsed unconscious on the floor, but the passenger continued kicking and hitting the fainted employee,” the statement said, adding that the injured employees were rushed to the hospital and remain under treatment for the grievous injuries sustained.
The passenger was restrained by the CISF official. The statement from CISF said its personnel intervened promptly, managed the situation, and ensured no disruption to flight operations.
The airline has filed a police complaint and is in the process of putting the Army officer on a no-fly list. The Army has also taken cognisance of the incident. It said it is looking into the matter and is supporting the civil investigation.
