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Trust deficit between citizens and government a thing of the past, says PM Modi

We have cut over 40,000 compliances: PM Modi

PTI02_10_2023_000127A rime Minister Narendra Modi addresses during the inauguration of Uttar Pradesh Global Investors Summit 2023, in Lucknow, Friday,

Prime Minister Narendra Modi Tuesday morning said that technology can bridge the divide between citizens and the government, and how it can help India become world-class in manufacturing and civic services delivery.

“The trust deficit between citizens and government is a thing of earlier....colonial mindsets,” the PM declared, pointing out how the government's digital initiatives have eased life in the country.

"We have cut over 40,000 compliances," he pointed out.

The PM was speaking at a post-budget webinar of the government on ‘Ease of living using technology’.

Settling the Indian growth story debate between manufacturing and services, the Prime Minister said technology can help India become top-notch in the world in manufacturing.

“Zero defect, zero effect,” Modi said, quoting a popular slogan used for promoting quality control by the MSME ministry, and added, “There should be no compromise in our quality. Technology can help. In production, we can get fine products and capture global products.”

The Prime Minister elucidated how the government’s focus is on ensuring that the benefits of technology and up gradation reaches everyone in society. He pointed out use cases like Aadhar, and Aarogya Setu and how even the income tax process has become technology-driven, faceless and seamless. 

“Today Indian citizens have realised how easy it is to contact the government and get solutions quickly, thanks to technology. For example, taxpayers. We used technology to make the tax filing process faceless. Now between you and the department is not a person, but technology.”

Similar improvements using technology are being done in other ministries, too, Modi pointed out.

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