Responding to Directorate General of Civil Aviation (DGCA), which sought a report from IndiGo airlines on the alleged violation of safety and social distancing protocols by journalists in its Chandigarh-Mumbai flight that had Bollywood actor Kangana Ranaut as a passenger, the airlines clarified that all the requisite protocols were followed by the crew members.
"We have seen some videos wherein mediapersons are standing too close to each other in the 6E264 flight on Wednesday. It seems to be a violation of safety and social distancing protocols. We have asked IndiGo to submit a report on this incident," a DGCA official had said, reported PTI.
The airlines said its cabin crew as well as captain followed "all the requisite protocols, including announcements to restrict photography, follow social distancing and maintain overall safety."
IndiGo further said it also documented the matter in its post-flight report as per protocol. "We are committed to providing a safe, hassle-free experience to our passengers," it added.
Ranaut was sitting in one of the front rows of the Chandigarh-Mumbai flight on Wednesday, when the reporters and cameramen who were in the flight, left the seats and rushed to the front row. In videos that surfaced, the crew members were heard asking the passengers to follow the onboard regulations.