Deloitte's first Global Artificial Intelligence (AI) Simulation Centre of Excellence (CoE) in Bengaluru will work on next-generation technology capabilities such as 5G, 6G, Internet of Things, Industrial Metaverse, space technology, physical robotics and Nanotechnology. The centre is expected to help Deloitte accelerate the decision-making procedures of its clients through physical, process and strategic options, mitigating potential risks and may maximise the return on investment (ROI).
The CoE will serve Deloitte’s global network using real-time insights. The centre will also develop advanced visualisations, simulations and scenario modeling, digital twins and multi-agent systems, augmenting Deloitte’s Global GenAI Market Incubator with its experience in advanced simulation.
The CoE will also focus on four simulations including Physical, which simulates the physical world to derive value from AI-driven automation, AI and robotics training and infrastructure optimisation. For instance, Deloitte has used simulations for warehouse automation, logistics design, infrastructure optimisation and supply chains across sectors leading to risk-mitigated testing and optimised cost for scaling.
The centre will also have Process, which uses AI and agentic modeling to streamline processes including enterprise to automate decision-making, optimise systematic interactions and stress-test business resilience across a range of industries. The company has applied these capabilities to long-range and medium-range demand forecasting with proprietary solutions such as Converge, enabling informed supply chains and sales and marketing decisions in the consumer sector.
It will also work on People simulation which models demographic trends, human-machine interaction and workforce requirements, focusing on increasing productivity and creating a dynamic workforce through the use of GenAI. Simulations include workforce planning and delivery transformation as clients across sectors reimagine their business in a GenAI-enabled world.
The CoE will also serve as a hub, in association with regional centres around the globe, to connect with leaders on GenAI’s expansive potential. The company aims to harness its multidisciplinary talent pool and alliance ecosystem to create powerful simulations and will also provide tailored and precise recommendations to organisations through this CoE. In the past, Deloitte has collaborated with strategic alliances to create enterprise simulations for the power and utilities sector, addressing key business use cases such as real-time monitoring, preventive maintenance and hazard sensing.
“This CoE will combine the power of GenAI with data to deliver customised recommendations for each client, providing leaders with actionable insights rather than relying on predictions from traditional approaches,” observed Deloitte Global Strategy, Risk and Transactions leader Nicolai Andersen.