Social media platforms Facebook and Instagram went down for many on Thursday evening, as users worldwide and in India complained that they were unable to access their timelines or log in.
The tracking website, downdetector.in, reported a spike in users complaining about having trouble logging in or seeing their timelines at all in the case of Facebook. Many Facebook users saw an error dialogue with the text "Sorry, something went wrong. We're working on getting this fixed as soon as we can."
Likewise, a spike of reports about the Instagram timeline not working also appear on the site.
Facebook-owned Instagram responded to the issue on Twitter (which was functioning normally), saying, “We’re aware that some people are currently having trouble accessing Facebook’s family of apps, including Instagram. We’re working to get things back to normal as quickly as possible. #InstagramDown”.
#instagramdown
— swiftiebond (@swiftiebond) November 28, 2019
me when i realize instagram is down today, on thanksgiving, so now i actually have to talk to my relatives pic.twitter.com/TNAuVTKJky
#instagramdown
— Sour (@Piggy34471370) November 28, 2019
Facebook and instagram is down
Twitter: pic.twitter.com/zDgqZ3PR8b
Such a nice thing Instagram did for all of you, spend time with the fam ❤️ #instagramdown
— Gary Vaynerchuk (@garyvee) November 28, 2019
Many took to Twitter to lament about the issue. This led to the hashtags #InstagramDown and #FacebookDown trending, as well as an abundance of memes joking that people now had to spend time with their families on Thanksgiving rather than on social media.
When you’ve got loads of awesome photos but it’s #instagramdown... 😫 pic.twitter.com/zgaWrSqjOc
— Mercedes-AMG F1 (@MercedesAMGF1) November 28, 2019
When someone tells you about #instagramdown... 😡 pic.twitter.com/2t82Rp7Gup
— MotoGP™ (@MotoGP) November 28, 2019
Many brands also joined in on the fun, including the likes of Mercedez-AMG and MotoGP.
Since Facebook, Whatsapp and Instagram share common architecture, they often go down together. However, Whatsapp users did not report any largescale outages.
The outages were also intermittent, with some users reporting being able to log in and access their timeline normally.