UP labour commissioner inspects Noida offices stresses need for speedy grievance redressal

Noida, Nov 2 (PTI) Uttar Pradesh Labour Commissioner Saumya Agarwal on Monday inspected labour department offices in Gautam Buddh Nagar and directed officials to ensure prompt disposal of public grievances, expedite pending cases and strengthen industrial relations in the district.

    During her inspection of the office of Additional Labour Commissioner Rakesh Dwivedi, Agarwal reviewed the maintenance of official records, including dispatch and court proceedings registers, cess collection files, establishment records, cash books and ledgers, according to a statement issued by Dwivedi’s office.

    She also reviewed cleanliness and office arrangements and instructed officials to improve record management and streamline work processes.

    Agarwal directed officials to prepare a list of old pending cases and take immediate necessary action to ensure their timely disposal. Public grievances should be addressed promptly and resolved to the satisfaction of complainants, she said.

    In view of upcoming festivals and other occasions, she stressed the need for continuous dialogue between employers and employees to maintain industrial peace, cautioning officials against overlooking even minor disputes.

    The labour commissioner also inspected the office of the deputy director, factories, and reviewed the maintenance of records. She directed the officer to ensure timely disposal of applications received through the Nivesh Mitra portal and provide necessary support to industries and factories. She also emphasised the need for prompt resolution of problems faced by factory owners.

    Later, Agarwal participated in an interactive programme with prominent industrialists and representatives of industrial organisations at LG Electronics India Limited in Greater Noida.

    During the programme, entrepreneurs were briefed on key provisions of the labour codes and compliance requirements. Discussions focused on their effective implementation, better industrial relations and maintaining a balance between the interests of employers and workers.

    Agarwal stressed the need for an effective grievance redressal mechanism in all factories and industrial establishments to ensure that workers' complaints and problems are resolved at the establishment level.

    She urged entrepreneurs to maintain regular communication with workers and put in place systems to prevent rumours and the spread of misleading information, ensuring that workers receive timely and authentic information.

    The labour commissioner also called for maximising the registration of industrial establishments and entrepreneurs through the Nivesh Mitra portal, whose registration process has commenced. She urged industry representatives to publicise the process widely and extend the necessary assistance to entrepreneurs.

    She further directed officials to share the checklist being prepared for inspections with relevant industrial organisations and industry representatives before finalising it, allowing their suggestions to be incorporated to make it practical and industry-friendly.

    The programme was attended by the additional labour commissioner, the deputy director of factories, assistant labour commissioners, assistant directors of factories, labour enforcement officers, entrepreneurs and representatives of LG Electronics India Limited.

(This story has not been edited by THE WEEK and is auto-generated from PTI)