On Friday, the third day of flight disruptions, IndiGo continues to cancel flights, leaving thousands of passengers stranded. The crisis comes as IndiGo claimed it failed to make sufficient changes to its roster planning to accommodate new government regulations.
Most sought-after routes, including from Delhi to Mumbai, Chennai, Hyderabad and Bengaluru, saw multiple Indigo services cancelled on Friday. Early morning flights from Delhi to Pune were among the cancellations. In Thiruvananthapuram, IndiGo cancelled two scheduled flights and delayed four others. At least 102 IndiGo flights were cancelled early on Friday (December 5, 2025) at Bengaluru’s Kempegowda International Airport.
On 4 December alone, more than 175 flights were cancelled at major hubs: 73 in Bengaluru, over 30 in Delhi, and 68 in Hyderabad.
As cancellations continue, many are now exploring refund options. As per existing aviation rules, full refunds will be given for cancelled flights and delays beyond three hours. Monetary compensation is also mandated, ranging from ₹5,000 to ₹20,000 for domestic routes, depending on delay length and travel distance.
IndiGo has told India's aviation regulator its operations will be fully restored by February 10. The airline said that it was implementing “calibrated adjustments” to restore stability and assured the aviation regulator that operations would fully normalise by 10 February, even as short-term cancellations persist.
"The disruptions have arisen primarily from misjudgement and planning gaps in implementing Phase 2 of the (Flight Duty Time Limitations), with the airline accepting that the actual crew requirement exceeded their anticipation," the Directorate General of Civil Aviation said in a statement late on Thursday after a briefing from IndiGo representatives.
