On Friday, the third day of flight disruptions, IndiGo continues to cancel flights, leaving thousands of passengers stranded. The crisis comes as IndiGo claimed it failed to make sufficient changes to its roster planning to accommodate new government regulations.
IndiGo cancelled more than 400 flights on Friday, including the most sought-after routes like Delhi-Mumbai, Delhi-Chennai, Hyderabad and Bengaluru, as per a report by PTI. Among these, 104 flights are in Mumbai, 102 in Bangalore, 85 in Delhi and 92 in Hyderabad. Over 220 flights, including departures and arrivals, were cancelled at the Delhi airport.
In Thiruvananthapuram, IndiGo cancelled two scheduled flights and delayed four others. At least 102 IndiGo flights were cancelled early on Friday (December 5, 2025) at Bengaluru’s Kempegowda International Airport.
According to Mumbai airport authorities, as many as 104 flights are cancelled at Mumbai Airport on Friday. Of these 53 are departure flights and 51 are arrival flight.
A statement from Pune airport read: "Between 0000 hrs and 0800 hrs on 5 December 2025, a total of 16 IndiGo arrival flights and 16 IndiGo departure flights were cancelled, while one NAG–PNQ flight was diverted to Hyderabad due to Flight Duty Time Limitations (FDTL). Operations of all other airlines remained unaffected, and they were accommodated without any disruptions. Parking bay congestion persisted as several IndiGo aircraft continued to occupy bays while awaiting operating crew availability. This resulted in limited bay availability and caused sequential delays to subsequent arrivals and departures across multiple carriers."
On 4 December alone, more than 175 flights were cancelled at major hubs: 73 in Bengaluru, over 30 in Delhi, and 68 in Hyderabad.
As cancellations continue, many are now exploring refund options. As per existing aviation rules, full refunds will be given for cancelled flights and delays beyond three hours. Monetary compensation is also mandated, ranging from ₹5,000 to ₹20,000 for domestic routes, depending on delay length and travel distance.
IndiGo has told India's aviation regulator its operations will be fully restored by February 10. The airline said that it was implementing “calibrated adjustments” to restore stability and assured the aviation regulator that operations would fully normalise by 10 February, even as short-term cancellations persist.
"The disruptions have arisen primarily from misjudgement and planning gaps in implementing Phase 2 of the (Flight Duty Time Limitations), with the airline accepting that the actual crew requirement exceeded their anticipation," the Directorate General of Civil Aviation said in a statement late on Thursday after a briefing from IndiGo representatives.