One rarely sees P.B. Nooh, the collector of Pathanamthitta, without a smile. The smile stays no matter how difficult the situation, be it the devastating floods or the controversial Sabarimala issue or the current pandemic.
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Nooh, a 2012-batch IAS officer, was in Thiruvananthapuram when he got a call from the chief minister’s office inquiring about a family that had come to Pathanamthitta from Italy. It was late evening but he rushed back to Pathanamthitta, which has a huge number of families with NRIs. Within hours the family was traced by the district administration and isolated in the hospital. With the help of the police, he also tracked the family’s phones to identify the places they had visited and then created a route map for contact tracing. Within days, all possible contacts were isolated.