The national carrier has launched a comprehensive mobile app for passengers
Air India has launched a new mobile app that will be a boon for its 18-million -plus passengers.
Instead of trying to 'do it yourself', the airlines has wisely turned to Switzerland-based aviation technology specialists, SITA ((Société Internationale de Télécommunications Aéronautiques) and harnessed their state-of-the art iTravel mobile platform.
The app makes it easy for passengers to book, check-in and manage every aspect of their journey from their mobile device.
Today more than one billion Indians use a mobile phone. Of these, more than 300 million regularly use them to access the Internet, a trend that is expected to grow by 56% per year.
The Air India version of the app offers the ability to book and pay for a flight by securely scanning both passport and credit card. Passengers can manage their booking from their mobile device, including selecting their seat, making changes to their itinerary, buying additional services, choosing their meal and checking in.
The app has also been integrated with Air India’s Flying Returns frequent flyer loyalty program where passengers can access details of points earned or other updates to their accounts.
The new mobile service is available on Android, iOS and Windows. This means at check-in, passengers can choose to receive their boarding pass on their phone or smart watch. At the airport, passengers will receive regular updates on their flights and can use the app for mobile boarding.
View a video showing all the new features of the new Air India app by clicking here