Cracking the code


It became official again this week: We are awful at passwords.

Year after year, studies show that many people still rely on passwords that are so weak that even a 5-year-old could crack them. According to a study released this week by SplashData, a developer of password management software, consumers continue making the riskiest choices with passwords by consistently using overly simple ones.The highly unimaginative “123456” and “starwars,” for instance, were among the most commonly used passwords of 2015, SplashData said.

Now for a confession: I am no better than the rest of you. The password management app Dashlane recently ran a security audit of all my passwords—and what it found was ugly. It revealed that of my 70 passwords, I had reused the same one 46 times. Twenty-five of the passwords were flagged as being particularly weak, or easy for a hacker to crack. In my shame and embarrassment, I put together a guide of best practices for passwords and tested some tools that would help manage them. Here’s what it boils down to: To have the safest passwords protecting your digital life, each password should be unique and complex. But since memorising 70 unique and complex passwords is nearly impossible, we also need password manager programs to keep track of them all.

Jeremiah Grossman, the founder of WhiteHat Security, a Web security firm, says he memorises only a few passwords, including one to unlock his computer, and another to unlock an encrypted USB drive containing a file with a list of all his passwords for dozens of services. None of his passwords are memorable because they are random. The rest of us need password managers, a type of app that locks passwords in a vault and allows access to them with one master password. I tested three popular password management services—LastPass, Dashlane and 1Password—for several days. All were similar, with 1Password standing out as the most cleanly designed (and least annoying) password management tool.

To put the password managers to the test, I began by cleaning up my password hygiene. I spent two-and-half hours logging in to all 70 of my Internet accounts and changing each password, one at a time. Following the advice of security experts, I created long, complex passwords consisting of nonsensical phrases, lines from movies or one-sentence summaries of strange life events, and added numbers and special characters. Then I turned to the password managers, which store your passwords and make them accessible with a master password. Naturally, your master password should be rock solid. So, for each of the three apps, I created a complex master password and jotted those down on a piece of paper. After a few days I memorised those passwords and threw away the paper.

I recommend 1Password for several reasons. The app consistently and automatically detected whenever I logged in to websites or created new passwords to ask if I wanted to add a password to the vault.

When logging in to a site, I clicked on the 1Password icon in a computer browser or opened the app on a phone, entered my master password and selected the service I wanted to log in to in order to plug in the password. (1Password can be set up to require the master password after a certain amount of time, say five minutes, if you don’t want to keep entering it; on iPhones it can be configured to unlock the vault with your fingerprint instead of the master password.)

Of the password managers I tested, Dashlane was the most frustrating because it nagged me with too many questions. Also, whenever I created a new password, Dashlane sent notifications asking if I wanted the app to automatically generate passwords for me, which was not my preference.

Dashlane said the app was proactive about notifications partly because it was designed for users who may not be technically savvy.

The third app, LastPass, was less annoying than Dashlane, but in multiple instances it did not detect when I was logging in to a website to add the password into its vault. That required me to manually create a new password entry to add to the vault.

Each of the apps offers the ability to share password vaults across multiple devices, like smartphones, tablets and computers. Wireless synchronisation for passwords is a necessity: You don’t want to be locked out of a service on your smartphone because you left your laptop containing all your passwords at work, for instance.

What distinguishes the password management apps is how they share your passwords among different devices, and how much they charge. Dashlane is initially free and hosts its own cloud server to share passwords across your devices, but it costs $40 a year to use the cloud service. LastPass is also free up front; it offers the ability to share passwords across devices for $12 a year.

The app 1Password came out on top because it offered the most value for the money. For a one-time payment of $50, you get a licence to use 1Password on a computer. You can use the core features of 1Password on iPhones or Android devices free—if you want to unlock extra features, like the ability to store serial numbers for software licenses, it costs $10.

There is always a risk that password management companies themselves will get hacked. LastPass reported last year that its network was breached and that hackers gained access to user email addresses and password reminders.

To avoid that, you may want to skip password managers. If that’s your preference, Grossman said there’s always a low-tech way to keep track of passwords: Jot them down on a piece of paper and keep the list in a safe place. The best part about that approach? It’s free.

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